Your session time begins at the scheduled start time, regardless of your arrival. Please be mindful that even if the session starts late due to your arrival, it will still end at the originally scheduled time to ensure we stay on track for subsequent bookings.

We currently accept all major credit cards. To ensure your financial safety, all transactions are processed through a secure, encrypted payment gateway, so your information is always protected.

7 or more days before the session : Full refund 3–6 days before the session : 50% refund Less than 3 days before the session : No refund No-show / no contact : No refund

Once your booking is confirmed, we are unable to accommodate rescheduling requests. If you need to change your date or time, it will be treated as a cancellation of the original booking.